The Top 5 Benefits of Freight and Supply Chain BPO Services

The new generation of freight and supply chain business process outsourcing provides fast, efficient, cost-effective, and tailored services. It’s more than third-party customer service, but dedicated teams of subject-matter experts who partner with you to optimize outcomes on every level. Here are the top 5 benefits of choosing Haulmate as your BPO partner.

#1 Subject-Matter Experts

To ensure proficiency, our team members are trained for 6 full months, before going solo. This ensures that they meet your every need without hesitation or delay. In addition, each new hire is trained in a specialized skill set and added to a designated team. They have team managers who continuously monitor your account and provide real-time support when needed.

Our services include:

· Data entry

· Scheduling

· Freight tracking

· Sales and lead generation

· Accounting

· Billing

#2 Get More Done With Less

We understand that your demand ebbs and flows. Whether it’s your busy season or a growth spurt, the time and expense related to sourcing top talent, then hiring and training them isn’t efficient. With Haulmate, you access a team that adds value from day one.

This gets you out of your bottleneck and optimizes your turnaround. With our freight and supply chain business process outsourcing services, you get more done without expanding your operations.

#3 We Work 24/7

Your shipments are coming in from all time zones and your drivers are driving 24 hours a day. Our multilingual team ensures real-time updates and logistics tracking. The moment a problem arises, we’re on it. We keep you in the loop and handle your urgent needs for you.

#4 Optimized Turnaround

Whether it’s daily data entry, scheduling and rescheduling deliveries and pickups, or ensuring a steady stream of cash flow with our billing services—we optimize turnaround.

#5 What You Need, When You Need It

As industry insiders, we understand that your supply chain needs may fluctuate. This is why we don’t require a long-term contract. Subscribe to save and scale your services up or down as needed. If you plan to utilize our services ongoing, we assign you a dedicated account manager. If you use our services short-term, we’re just as dedicated—and you can reach out to our team at any time.

Ready To Get Started?

If you are looking for a reliable supply chain and freight BPO, we invite you to reach out to Haulmate today!