For motor carriers and 3PLs, the key to scalable staffing may be purpose-built outsourcing.

For motor carriers and logistics providers, growth often comes with growing pains, especially when it comes to staffing back-office roles like dispatch, billing, and customer service. The industry’s labor squeeze isn’t limited to drivers.

Fleet insurance is getting more expensive — but smarter carriers are pushing back. From safety tech to better hiring, claims management, and cost-offsetting BPO strategies, here are 7 ways your operation can lower premiums in 2025.